UNDERSTAND YOUR CUSTOMERSRemote Analytics Solution

A flexible cloud platform designed for comprehensive instrument management

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TECHNOLOGIESThe Latest Tech

A cloud-based solution to interface medical equipment for remote device management. SMEDIX has developed an elegant and easy-to-use solution customized to meet your device’s specific workflow and use cases.

Access

Safe and secure accessibility

Configuration Management

Real-time and accurate

Cloud

Easy, secure and scalable integration

Compliance

De-identification engine for compliance with HIPPA and GDPR

Test Utilization

Determine true test utilization for active account management

Device Monitoring

Active monitoring and real-time alerts for deviations

Reporting

Dashboard of all deployed instruments with KPIs

Service Level Agreement Monitoring

Actively monitor your test turnaround times

Maintenance & Service

Predict failure modes and proactively conduct smart servicing

Device Geo-location

Map your device fleet globally

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The platform is designed to meet the needs of your service team providing access to instrument performance data securely and efficiently while also providing your commercial organization with an active dashboard view into the real-time instrument performance, utilization and account information.

Maximize your instrument up-time with active management while enhancing your customer support capabilities and reducing your overall instrument cost to serve. Centralized result data repository can offer customizable epidemiology reporting and analytics.

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